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If you are needing
assistance with various aspects of our site, here is where you can
find the answers. In order to structure everything on our site
so that our customers can get as much information as possible with a
few clicks as possible we divide our site into four major areas.
These are Shop, Promotions, Customer Care and About Us. Below
is a listing of each of these areas as well as a description of the
what you will find there.
Helpful
information is provided on most of the major sub-areas. Below
each area description you will find a listing of the sub-areas that
have detailed help information.
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| Shop |
This is
the major area of the site. Here is where you will
find all of our products for sale as well as used and
clearance items. The following sub-areas are the major
aspects of the shopping experience here that might need some
further explanation. You can slick on the text to the
left of each description to view specific help on that area.
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Shopping |
This area is where you
actually browse through our products. All of our
products are organized into categories and subcategories.
The organization of the products on our web site is modeled
after our printed catalog. |
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Product Detail |
When you have found a product
you are interested in, the product detail page shows you
more specific information and allows you to add items to
your shopping cart. |
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Shopping Cart |
This is where all of the
items you want to purchase reside until you are ready to
actually place your order. |
| Checking
Out |
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Shipping and Billing Information |
Here is where you include
your shipping and billing information for your order. |
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Payment Information |
Here is where you include
your payment information for your order. |
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Confirmation/Order Completion |
The last step before your
order is placed is to confirm that everything is as it
should be. |
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Order Summary |
After
your order has been placed you will receive a summary of
your order. |
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| Customer Care |
Here is where you can
find out information pertaining to your membership account,
terms and conditions of sale, service and repair, and other
general customer related information. |
| My Account |
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Account
Creation |
How to create an account on
our site. |
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Account
Management |
Managing your account
information. |
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Past Orders |
Viewing and repeating
past orders. |
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| Promotions |
Here you will find
information about various promotions we may be running. |
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| About Us |
Here you will find
information about our company and specific contact
information. |
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| Searching |
There are two different
ways to search for products on our site. They are
through a quick search function and an advanced search
function. |
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Quick Search |
This search is designed
to take minimal input and quickly return its results. |
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Advanced
Search |
This search allows you to
tailor your search and search more information on the site. |
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